Best phone interview guide ensures you handle phone interviews professionally and confidently.
Often this is the key first step in the hiring process and with the right interview preparation you can move successfully to the next stage.
Companies use interviewing over the phone to narrow down the initial
pool of job candidates to a more manageable number for a face-to-face
meeting. It’s a good way of checking that the candidate lives up to their
resume and to test the waters.
These interviews offer a number of advantages to the organization:
- minimal cost to the company
- a relatively quick process and involves less effort than face to face evaluations
- a standardized list of key questions can be used
- can be delegated to a more junior employee
- screens out obviously unqualified or unsuitable candidates
Phone Interview Guide – preparing for phone interviews
1. Are you easily contactable by phone?
The very first step is to make sure the interviewer has all the necessary contact details for you.
- Your resume
and job application should include accurate contact information for
- List the numbers where you can be reached and indicate what time of
day you will be available.
- If you are going away and not going to be
contactable for a period you should highlight this on your resume.
contacting you as easy as possible.
2. Know how to communicate properly over the phone
The interviewer cannot assess the appearance or manner of the candidate, they can only listen to your voice, to your answers and to the energy and attitude that you convey.
3. Prepare for common phone interview questions
Few people get hired only on the basis of this initial screening.
The standardized phone interview questions are designed to determine whether it is worthwhile to continue the process with the candidate.
Be ready with good interview answers to typical phone interview questions including:
4. Practice your phone interview
To present yourself in the most positive manner requires good
organization and preparation beforehand. Thinking that you can “wing”
the call will usually end in a poor result.
- A good idea is to carry out a practice interview on the phone with a family member or friend. You can adapt the mock job interview
for this purpose and ask for honest and constructive feedback. This
will help to build your confidence and ensure that you are ready for the
- Record yourself or ask a friend for feedback.
- Some people find this sort of interview easier than others, however it is simple to develop good telephone job interview techniques and skills that will set you up for success.
Your Phone Interview Guide to Success
The call may consist of a few quick questions or it may be a much longer
evaluation. Whatever the format the candidate needs to successfully get
through it to advance to the next step of the hiring process, the
face-to-face job interview.
Always follow up after your phone interview
Send a phone interview thank you email after your interview. Use it as an opportunity to restate your enthusiasm for the position and your suitability for the job.
What about Zoom job interviews?
Zoom interviews demand specific interview techniques.
Find out more at tips for a Zoom interview.
Make this type of job interview work for you and progress to the next stage of the hiring process.